The Telco Company is Asia's leading communications group which provides a diverse range of services including fixed, mobile, data, internet, TV, information communications technology (ICT) and digital solutions.
Headquartered in Singapore, it has more than 130 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Its subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services. The Telco Company is also strategically invested in leading companies in Asia (India, Indonesia, Philippines, and Thailand) and Africa.
- Client: Telco Company
- Date: 2017
- Skills: Cloud Security, AWS Expertise
The Telco Company works closely with its associates, leveraging its scale in networks, customer reach and extensive operational experience to lead and shape the communications industry. Together, the Group serves over 655 million mobile customers around the world. It is one of the largest listed Singapore companies on the Singapore Exchange by market capitalization. The Group has a vast network of offices throughout the Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.
Increase Business Revenue
RightCloud has been in a long-term, on-going partnership with one of Singapore’s major telecommunications company to deliver advanced AWS and Azure professional and managed services to enterprises. The partnership yield great success where they jointly secured and delivered top notch cloud strategy and consulting services to some of the largest corporations in Singapore. The collaboration between both company continues to flourish as they move on to take up new ventures to promote cloud services to other enterprises and government agencies. As of our 1.5 years of partnership, we have achieved major corporate milestones and won millions of dollars through the past year of collaboration. The sharing and exchange of expertise and technological capabilities proves the partnership to be beneficial for both RightCloud and its partner.
Enablement of Cloud Competencies
RightCloud provided numerous cloud enablement sessions which helped Telco Company to steady their footing in the booming cloud industry. As business partners, RightCloud conducted extensive and informative trainings to the Telco Company's sales and cloud team to equip them with the necessary knowledge and skills to reach out to their wide portfolio of SME and enterprise customers. The trainings include common use cases of cloud, the various misconceptions on cloud usage, cost-effectiveness of cloud, handling objections etc. which addresses the main concerns that businesses will have when they consider going cloud. Qualification and information gathering templates were also made available to the Telco Company to increase productivity and boost their learning curve. This strong collaboration between RightCloud and its partner opens up previously unavailable business opportunities and tender invitations.
Simplify Cloud Product Offering
Additionally, RightCloud and its partner have been working closely by jointly creating service catalogues and the productization of cloud services to cater to different segments of customers. For example, distinct gold, silver & bronze service packages were introduced for different scope of work and level of support. The use of Cloudformation templates and automation scripts/workflows were also established to create AWS resources such as AWS workspaces efficiently. As such, work processes were streamlined and greater consistency in delivery were achieved. Such an approach is proven to be of great success as it allows repeatable deployment of services on cloud while minimising manpower and deployment costs.
Enhance Services Provided
The strong market presence of the Telco Company provides access to thousands of businesses that are already their customers, and this gives them an edge to position their cloud offering as an overall package that will be ideal for SMEs/Enterprises. The ability to bundle the Telco Company’s Email, network connectivity services and cloud offerings together provides customers with a one-stop end-to-end solutioning that covers all their network and cloud requirements. With RightCloud’s ready pool of talent and high scalability, the Telco Company will be able to leverage on cloud expertise which takes years to develop instantly and start penetrating the cloud industry market to roll out profitable cloud initiatives. The complementary nature once again proves the partnership to be a fruitful and profitable one.
Through the collaboration, RightCloud will become the sales and technical arm of Telco Company, painting its partner in better light to the public of its cloud capabilities. Furthermore, RightCloud allows its partner to scale faster and be more cost effective as no upfront investment is required to be made. The partnership thrives on an opportunity basis where both businesses will work together to jointly develop quality cloud solutions when required. Together, RightCloud and its partner will leverage on the rising trend of cloud computing and scale both businesses to greater heights.